Privacy Policy
1. Introduction
Welcome to AiVENGE. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our platform.
By using AiVENGE, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect different types of data to improve our platform and provide better services. This includes:
a. Information You Provide Directly
- Account Information: When you register, we may collect your name, email address, username, and password.
- Profile Data: If you choose to create a profile, we may collect additional details, such as your background, expertise, or relevant case information.
- Communication Data: Any messages, requests, or inquiries you send us.
b. Information Collected Automatically
- Log Data: IP address, browser type, device type, operating system, and timestamps when you use our platform.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze platform usage. You can manage your cookie preferences in your browser settings.
c. Sensitive Information
Since AiVENGE is focused on investigations, you may provide details related to financial losses, fraud incidents, or scam cases. We handle such information with the highest level of confidentiality and security.
3. How We Use Your Information
We use the collected data for the following purposes:
- Platform Operation & Account Management – To provide access to our services and maintain your account.
- Matching & Collaboration – To facilitate the connection between affected users and investigators.
- Security & Fraud Prevention – To prevent misuse, detect fraud, and protect users from malicious activity.
- Legal Compliance – To comply with applicable laws and regulations.
- Communication & Support – To respond to your inquiries and send important updates.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.
5. How We Share Your Information
We do not sell or rent your personal data. However, we may share it under the following conditions:
- With Investigators & Experts: If you voluntarily engage with an investigator or submit case-related information.
- Legal Requirements: If required by law or legal process to disclose data to authorities.
- Service Providers: With trusted partners who assist in platform operations, under strict confidentiality agreements.
6. International Users
If you are accessing AiVENGE from outside The Netherlands, be aware that your data may be transferred to and processed in countries with different data protection laws. By using our platform, you consent to such transfers.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction – You can request to access or update your data.
- Deletion – You may request that we delete your personal data, subject to legal and operational constraints.
- Opt-out of Marketing – If we send promotional messages, you can opt out at any time.
- Cookies Control – You can manage your cookie preferences in your browser settings.
To exercise your rights, please contact us at privacy@aivenge.com.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page, and we may notify you via email or platform announcements.
9. Contact Information
For questions about this Privacy Policy or your data, contact us at:
Email: privacy@aivenge.com